Effective Date: 2/5/2025
Please review our Shipping & Returns Policy to understand how we handle order fulfillment, delivery, and related concerns.

1. Shipping Policy

Shipping Carriers

We use USPS and UPS for order fulfillment, offering both First-Class and Priority Mail options. Please note that shipping carriers may change at our discretion.

Shipping Rates and Delivery Times

• Domestic Orders:

  • Standard Delivery: 1–5 business days.

  • Expedited Delivery: 1–3 business days.

• International Orders:

  • Standard Delivery: 7–21 business days, depending on customs processing.

  • Expedited Delivery: 6–10 business days.

Shipping costs are calculated at checkout based on the order weight and destination. Expedited shipping is available but may incur higher costs.

Order Processing Time

Please allow 1–2 weeks for your order to ship. Processing times may be longer during holidays, major sales events, or in the event of severe weather or supply chain disruptions.

Order Tracking

All customers will receive a tracking number via email once their order ships. You can use this tracking number to monitor your shipment’s progress. For additional assistance, contact us at ContactSpaceoddicy@gmail.com
Support Hours: Monday–Friday, 9 AM–6 PM EST.

2. Returns, Refunds, and Exchanges Policy

All Sales Are Final

All merchandise is sold "as is," and no returns or exchanges are permitted. We encourage customers to review product descriptions and size charts carefully before purchasing.

Defective or Incorrect Items

If you receive a defective or incorrect item:

1. Contact us within 48 hours of delivery at ContactSpaceoddicy@gmail.com

2. Provide a detailed explanation along with photo evidence of the issue.

3. Once verified, we will offer a replacement or partial refund at our discretion.

Incorrect items are eligible for replacement without a time limit but must be reported promptly.
Support Hours: Monday–Friday, 9 AM–6 PM EST.

Refunds

Refunds are processed only for defective or incorrect items:

• Credit/Debit Card Payments: Refunds may take 5–10 business days to appear on your account, depending on your card issuer.

• PayPal Payments: Refunds typically appear within 1–3 business days. Payments made via credit/debit card through PayPal may take 5–7 business days.

Exclusions

• Sale or discounted items are non-refundable.

• Damaged items must be reported within the specified time frame to be eligible for any refund or replacement.

3. Shipping Issues

Lost or Delayed Packages

• Lost Packages: If your package is lost, contact us with proof of the issue (e.g., tracking details). We will issue a replacement or refund at our discretion.

• Delayed Packages: We do not compensate for shipping delays caused by carriers or customs processing.

Damaged Packages

If your order arrives damaged:

1. Contact us within 48 hours of delivery at ContactSpaceoddicy@gmail.com

2. Provide photo evidence of the damage.

3. We will issue a partial refund or send a replacement, depending on the situation.

Insurance

Priority Mail includes a $100 insurance policy by default. If you wish to add additional insurance, please contact us before placing your order.

4. Additional Notes

• Address Accuracy:
  Ensure that your shipping address is accurate and complete. We are not responsible for packages returned due to incorrect addresses. Re-shipping fees may apply.

• Holidays and Peak Seasons:
  Processing times may be longer during peak shopping periods, such as holidays or sales events.

For any additional questions or concerns regarding our Shipping & Returns Policy, feel free to contact us at ContactSpaceoddicy@gmail.com Thank you for supporting Spaceoddicy!